Help / FAQ
Some of our streaming videos and course modules use Adobe Flash Player. If needed, you can download the Flash plug-in at the link below.
What software is required to use this site?
Adobe Flash Player 10+ for video content.
Flash is required for the full BioEd Online Experience.
Adobe Flash Player is required to view some of our video resources and course modules. This plug-in is not available for iOS and Android devices, so we recommend viewing BioEd Online from a desktop or laptop computer loaded with Adobe Flash Player.
Can I use BioEd Online even if my device doesn’t have Flash Player?
Yes. Most BioEd Online content is viewable by any device with a compatible web browser (see list above). Because Android, iOS and WP7+ devices do not work with Adobe Flash Player, they will not display some of the website's videos and course modules.
We will continually update our resources to provide additional HTML 5 equivalent videos, where possible.
What software is required to download slides and use them on my computer?
When you download slides from the Slide Library, BioEd Online will send a compressed/zipped file to your computer. Clicking on this file will prompt your computer to search for a utility that can unzip/open it. If the file does not open automatically, you may need to install a utility that performs this function, such as jZip (for Windows) or iZip (for Mac).
When downloading the slide tray, my system keeps crashing. What should I do?
If you have difficulty downloading many slides in a single file, try saving smaller batches of slides to your tray and downloading them in multiple files. Larger files take longer to download and are more likely to cause an error.
How can I view and edit the slides I have downloaded?
After the slide files are downloaded and uncompressed/unzipped, you can view and edit the slides on your computer with Microsoft PowerPoint.
Adobe Flash Player is installed, but I still can't see the streaming video. What's wrong?
Check your Internet speed. Generally, a broadband connection is required to view streaming video. Computers with slower connections may not display video properly, or at all. Some problems can be solved by closing the browser, clearing the cache and/or rebooting the computer.