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Help / FAQ

BioEd Online is designed to work with all modern web browsers and devices that are compatible with HTML 5 and Javascript. To view BioEd Online, we recommend using the latest version of your preferred web browser, with Javascript enabled. If your browser is out of date, please click the appropriate link below to update.

Apple Safari, Google Chrome, Microsoft Internet ExplorerMozilla Firefox

Some of our streaming videos and course modules use Adobe Flash Player. If needed, you can download the Flash plug-in at the link below.

Download Adobe Flash Player

What software is required to use this site?

Flash is required for the full BioEd Online Experience.

Can I use BioEd Online even if my device doesn’t have Flash Player?

What software is required to download slides and use them on my computer?

When downloading the slide tray, my system keeps crashing. What should I do?

How can I view and edit the slides I have downloaded?

Adobe Flash Player is installed, but I still can't see the streaming video. What's wrong?

Check your Internet speed. Generally, a broadband connection is required to view streaming video. Computers with slower connections may not display video properly, or at all. Some problems can be solved by closing the browser, clearing the cache and/or rebooting the computer.